What the Gambling Act 2005 does, how the Gambling Commission licenses and polices operators, and how to check a licence on the public register.
What the Gambling Act 2005 does, how the Gambling Commission licenses and polices operators, and how to check a licence on the public register.
Great Britain has a detailed, licence-based gambling system that is often used as a reference point in other countries. This guide explains the Gambling Act 2005 and the Gambling Commission in plain English, and it also compares how other countries organise their regulators.
Understanding who regulates what helps you judge whether a site is licensed, what protections you have and where to complain. The guide is educational and not legal advice.
The Gambling Act 2005 is the main law covering commercial gambling in Great Britain, meaning England, Scotland and Wales. It replaced a patchwork of older laws, created the Gambling Commission and came fully into force in 2007. Northern Ireland has its own separate gambling law.
The Act covers casinos, bingo, betting, gaming machines, lotteries and online gambling. It does not make gambling a right, and it does not guarantee that you will be paid fairly for any particular bet. What it does is set up a licensing system, so that businesses offering gambling must be approved and must follow conditions.
Everything the Commission and local councils do is meant to serve three objectives written into the Act:
These objectives explain many rules you see as a customer, from age checks to the way games must be tested. See how casino games work for the fairness side.
The Gambling Commission is the national regulator. It grants operating licences, sets licence conditions, monitors compliance, investigates illegal gambling and can prosecute. Local councils handle premises, such as betting shops and arcades, and issue premises licences and certain permits. An operator running a premises usually needs both a Commission operating licence and a council premises licence.
A key change came in 2014. Operators based abroad who offer gambling to people in Great Britain also need a Commission licence. So a site aimed at British players should show a Commission licence, wherever the company is based.
Licence holders must follow the Commission’s Licence Conditions and Codes of Practice, usually called the LCCP, along with technical standards for remote gambling. These cover areas such as customer protection, identity checks, marketing and safer gambling. Changes in recent years include the ban on credit cards (see credit card gambling bans by country) and limits on online slot stakes (see online slot stake limits explained). Operators must also take part in the national online self-exclusion scheme, GAMSTOP, as described in self-exclusion explained.
When an operator falls short, the Commission can use a range of tools:
Actions are published on a public register. This is useful because it shows whether a business has had compliance problems. A past action does not mean a firm is unsafe today, but it is worth knowing.
The Commission publishes public registers of licensed businesses and individuals, the regulatory actions taken against licensees, and licensed premises. A simple check works like this:
The register for premises is based on notifications from councils and may not be fully up to date, so councils keep their own records too.
The Gambling Act 2005 sets three objectives and a licensing system, and the Gambling Commission turns them into rules and enforcement. A UK licence is not a guarantee that you will win or that a site is perfect, but it means there is a regulator, a complaints route and published rules. Always check the register yourself, and see how gambling complaints and disputes work if something goes wrong.
18+ only (21 in most US states, 19 in most Canadian provinces for casino and betting). Gambling can be addictive. Free, confidential help is available: Great Britain: England and Scotland 0808 8020 133, Wales 0808 2819 265 (free, 24 hours), and GAMSTOP (gamstop.co.uk); US: National Problem Gambling Helpline 1-800-MY-RESET (the older 1-800-522-4700 also works); Australia: Gambling Help Online 1800 858 858 and BetStop (betstop.gov.au); Ontario, Canada: ConnexOntario 1-866-531-2600; Ireland: speak to your GP or the HSE. Never gamble money you need for living costs.